WARRANTY

Dusken guarantees the structural integrity of its furniture for three years from the date of delivery, under normal residential use.

Natural materials such as timber will continue to respond to their environment over time. Under conditions outside the norm such as prolonged exposure to direct sunlight, underfloor heating, fireplaces, vents, high humidity or contact with water, timber may move, shrink, expand, bow or split. These behaviours are inherent to the material and are not covered under warranty. Surface finishes are likewise subject to everyday wear. Scratches, scuffs, dents and marks from normal use fall outside warranty coverage.

Dusken finishes its timber with Rubio Monocoat. Unlike many high-build coatings, this finish often allows for localised spot-sanding and refinishing, so minor marks can be addressed over the life of the piece. This makes ongoing care and maintenance possible in a way that aligns with Dusken’s commitment to longevity.

If a warranty issue arises within the coverage period, Dusken will repair or replace the item at its discretion. Claims must be submitted in writing with proof of purchase and supporting photographs.

For any questions regarding warranties, please contact us on +61 3 9132 0216 or at info@dusken.com